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01 Color Difference Explanation: Due to differences in the background of photography, lighting, and computer monitor reproduction, product color differences and colors may vary and are not within the controllable range; this does not constitute a quality issue.The product is subject to the actual item.They are basically handmade, so if you are very concerned about color differences and small flaws, please consider carefully before deciding whether to order. 02 Shipping: After the buyer places an order and makes payment, we will ship within 48 hours (two days). Basically, orders placed and paid before 4 PM will be shipped out on the same day.(Except Sunday) If there is a shortage, we will contact you via phone or WeChat.When shipping, there are dedicated distribution staff who check the delivery note and goods. After verification and signing on the delivery note, they pack and ship the goods together. 03: We default.If you need anything else, please contact online customer service.If the goods do not arrive or are urgently needed, please contact customer service to change to Shunfeng Express.For bulk goods that need to be shipped, please inform customer service of your most recent company address and the name of the shipping station.To facilitate your ability to pick up the goods at the nearest location in the shortest time.We solemnly declare that this is beyond our control. Please do not use dissatisfaction with service attitude and delivery time as the basis for evaluating us. 04 Receipt: Please make sure to sign for the goods upon delivery yourself. If someone like a family member, friend, or doorman signs for it, it will be considered as your own signature.Please make sure to open and inspect on the spot before signing for receipt.If the product is damaged during transportation, please directly verify with the delivery personnel to claim or refuse signing. 05 After-sales: If there are any quality issues within three days from the date of receipt, please contact us promptly. We will provide a response for returns and exchanges; overdue requests will not be accepted.If there are no issues with the quality, no returns or exchanges are allowed. If the product doesn't match your expectations due to subjective reasons such as not liking it, being too different from the picture, not meeting your satisfaction, or not being as good as imagined, the purchased product cannot be returned or exchanged. 06 Evaluation: Your sincere evaluation is our unremitting driving force. If you are satisfied with the received goods and feel happy, please give us encouraging positive feedback. If there are any issues and you are not completely satisfied, please communicate with customer service promptly. Any problems can be quickly resolved for you, clearing away your doubts and dissatisfaction in time to bring you a pleasant mood.