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In order for members to receive the service they deserve from Fikos Jewelry Company and to avoid unpleasant situations from occurring.Based on mutual understanding, fairness, and voluntariness, both parties jointly abide by the following terms: 1. Statement from Fikes Jewelry Company 1. We are responsible for the products we sell. If there is any discrepancy between words and actions, this website will take responsibility.However, we refuse to bear responsibility for losses caused by the customer's own reasons (such as not reading product details or product attributes).For example, a single pendant does not come with a chain, the product lacks a packaging box, its size is different from what was imagined, and the delivery address was incorrectly written. We hope customers can read more carefully. 2. The product images are mainly taken from our company's actual products, but some are sourced from the internet or may be upgraded later. We strive to provide accurate descriptions for each item, so customers can purchase with confidence.Since customers have different material requirements for products, the images are for display only and do not represent the actual material of the product. The specific material should be determined based on actual purchase or required material. 3. Strictly control the quality of the product. If there is a quality problem, our company will provide unconditional return or repair service. Note: Our company is only responsible for the current confirmed status.Since information often needs to be updated, if changes occur after placing an order with membership, we will promptly notify you, allowing you to decide whether to cancel. 2. Customer Order Notice 1. Carefully check (quantity, specifications, etc.), if there are any special requirements, please inform us promptly. The delivery address and contact information must be accurate; otherwise, any related losses incurred will be your responsibility. 2. Pay promptly.If payment is not made within three days after this, it will be automatically voided. 3. When the goods arrive, please open them for inspection in front of the staff (signing agent: please have the signing agent check), inspect the items (quantity, quality, specifications, etc.), and contact us promptly if there are any issues.Dear customer, once you sign for the goods, if you claim for reasons such as short or missing items, damage, etc., our store will not accept claims or returns. Any losses will be borne by the buyer. We hope for your understanding. If there are no issues, please confirm receipt promptly and give a five-star review (thank you) 3. Other Agreements 1. If both parties reach an agreement through other communication methods that conflict with this clause, the agreement between both parties shall prevail. 2. Defective Product Exchange: Members can return products within 37 days of receipt if they find any issues related to quality.Please contact our company first before proceeding with the exchange. 3. Company maintenance or upkeep: The company will charge additional fees based on actual circumstances.If the product quality issues are caused by the company's reasons, we will take full responsibility until the end. If there are damages or other issues caused by customer carelessness, we will repair according to the customer's requirements. However, the return shipping costs will be borne by the customer. If the repair exceeds the value of a single product, the customer will be responsible for basic labor costs. Detailed Explanation of Merchant Suspicious Points A. Product advantages: The material of silver jewelry and its advantages compared to pure silver accessories Our jewelry materials are all made from refined soft white copper, brass, and silver.The glossiness is like silver.Compared to pure silver, there's a huge difference; it's thickened silver with a protective coating that's not easy to fade or oxidize B. Rich Product Line: Products, New Product Introduction, Demand A diverse product line is our foundation; whether it's new arrivals or potential ones, we can offer our existing ones to merchants.Our company releases new products every month, guiding Fashionable premium products that can also be customized according to any customer needs without requiring excessive demands; suitable for both small and medium-sized customers. C. Superior production line: strong productivity, meticulous processes, high-end products Our company's daily output exceeds a thousand pieces, and we have numerous factories to shorten the production cycle as quickly as possible for timely delivery.The production of products involves more than ten processes, from product design to factory inspection. Every process is essential and has strict requirements.Specializing in the production and design of accessories; because we are professional, we are dedicated D. Our service: Provide effective assistance, reduce requirements Our goal is not just to sell products; we assist merchants in quickly selling their products by providing expert promotion services. That's why we've established an experienced promotion department dedicated to sharing promotion methods and helping with product image design and store layout organization.Our company can mix orders, with a very low threshold for mixed batches.Minimum order of 100 pieces per style is available for new arrivals (Precise and Fast) Company-owned, providing personalized and fast services for customers 1. Merchants only need to provide legal product samples or clear pictures of product details along with relevant dimensions, and we can proceed based on that. 2. Our company will estimate and verify products based on customer needs. 3. At the time of production, the merchant needs to prepay the mold fee and provide an initial capital ranging from 20% to 50%. Our company will communicate and confirm with the samples produced from the mold before proceeding with production. 4. The product will be shipped to you immediately after you place an order, approximately three to seven days later. The specific timeframe depends on the actual product process. Online Store (Not Available for Now) Online Store Advantages 1. The company has already optimized the product data package for you to use. 2. Delivery service. 3. Provide weekly available quantities so merchants can always be informed and avoid the stress of empty listings. 4. Introduce new products every month to guide sales and promote a transaction atmosphere Online Store Requirements 1. We require that you have your own Taobao store or other online sales platform (Taobao store data is complete; data from other third-party platforms needs to be converted and requires your independent operation). 2. Understand and be able to proficiently use packet upload and modification tools. 3. Will make corresponding optimizations and adjustments to the product. 4. Just place the order directly and provide the recipient's address and any notes for shipping on the same day. 5. Consolidate your purchases and enjoy membership discounts with upgraded sales.