PVC-Schlafmaske mit Lichtundurchlässigkeit, Kristall-Sommerkühlung, Heiß- und Kaltkompressen-Gel-Eismaske

1. Within 15 days of receiving the goods, based on the date of receipt on the shipping label, if you find any product quality issues, please contact customer service promptly.Requests past the deadline will not be accepted.The defective product must be kept in its original packaging. Please bring your own packaging and do not directly paste or write on the original product box.If there are more than 5kg returns accumulated, the return shipping cost will be borne by our company.Please return the item using standard shipping, with the shipping cost borne by our company. Please refrain from using expensive logistics services such as Debon, Jiaji, or Tiandi Huayu. If any of these are used, the shipping cost will be borne by the customer. 2. Please communicate with the after-sales customer service before returning the item. Please cooperate by filling out the after-sales service form so that your return can be tracked and processed promptly. 3. We will try our best to accommodate the customer's specifications regarding product color or style, but we cannot guarantee 100% compliance.If the color or style does not match, returns or exchanges will not be accepted. 4. For goods damaged during transportation, we understand that it is very troublesome for customers to directly seek compensation from the logistics company, so our company will take full responsibility. However, the claim must be made within 3 days of receiving the goods and the after-sales service form must be filled out and registered within those 3 days.If no claim of damage during transportation is made within 3 days of receiving the goods, it will be considered that the shipment was received in good condition. 5. In the case of goods not sold by our company being sent to our company, we reserve the right to not process the entire return or exchange and to have the shipping costs borne by the customer, with the goods being returned directly to the customer. 6. The following conditions do not qualify for returns or exchanges: The returned product's packaging is damaged or incomplete, and the product accessories or related documents are missing Unauthorized repair or modification; C was not used or stored according to normal methods; Products that have exceeded the after-sales service period. Seasonal products that are past their expiration date will not be refunded, such as summer fans and winter heating pads. 7. After-sales service is the most basic service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service requires the cooperation of customers. Please carefully read the above instructions before returning or exchanging goods and try to follow the company's regulations as much as possible to avoid affecting your after-sales service. 8. Regarding the handling of damaged or quality-affected products, if the weight does not reach 5kg and the customer wishes to return the product, the shipping cost is borne by the customer. Regarding the return and exchange of unsellable goods 1.We accept returns of goods within 7 days of the delivery receipt date. If there are any items that are not selling well, our company will process the return. Please contact our after-sales customer service before returning any items. Please fill out the after-sales service form and include a return details sheet with the returned goods for easy tracking and timely processing of your return. 2.Returned goods must be properly packaged; please use your own packaging. Do not directly paste or write on the original product box. Ensure the packaging is unopened, unused, and does not affect secondary sales, otherwise returns and exchanges will not be accepted. 3.We will try our best to accommodate customer specifications regarding product color or style, but we cannot guarantee 100% fulfillment.If the color or style does not match, we will not bear the shipping cost. 4.Due to the extended return and exchange period we offer, we do not accept returns or exchanges for products that have been discontinued from our inventory. 5. For returns without quality issues, our company will refund 20% off in full.If our company receives goods with severe damage, we will provide product images to the customer and, based on the usability of the received product, the after-sales service will negotiate a resolution with you.The payment will be refunded to your Alipay account or credited to your prepaid account. Due to Hong Kong and Macau Regarding freight differences in the Taiwan region, if customers need to return or exchange goods, please contact our company's after-sales customer service first for mutual negotiation and resolution. About logistics For deliveries to other provinces, logistics services are usually used. Yiwu's logistics connects directly to the entire country, and can reach most cities at the municipal level and above. County-level cities require transit.Once the goods arrive, the logistics company will call you, and you will need to pick up the goods yourself.Here, we would like to make a special note.The services of logistics companies in Yiwu are of varying quality. I hope everyone can contact a logistics company themselves before placing an order. You can either find one yourself or call 114 to inquire about logistics points from Yiwu to your local area and find the one closest to you.Then tell us the logistics phone number in Yiwu, and we will help you deliver it to your designated service point. Distribution methods and rates: ①Car transportation: Yiwu has well-developed logistics networks, with shipping departments covering all parts of the country.The cost is generally 0.5 yuan per kilogram by weight, or 80-120 yuan per cubic meter by volume, with the exact cost depending on the distance.For small items, the shipping cost for products with a value of 800 yuan is generally around 15-30 yuan. For remote areas or areas requiring transit, the shipping cost is 40-50 yuan per item.After the goods are dispatched and arrive, the shipping department will call the customer to notify them to pick up the goods at the designated shipping point.