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1: Must-Read for Buyers Regarding express delivery: The minimum order amount is 100 yuan for shipping! Mixed orders are also possible Regarding logistics: The minimum order amount is 200 yuan for shipping! Mixed orders are also possible Note: Out-of-stock notification: Generally, if the quantity is small or just a few items are missing, we will simply mark them as missing or cross them off the list without further notice. Please contact customer service for a refund upon receiving the goods. ★1. Customers who wish to use express delivery can place their orders directly. The default shipping fee in the system is for express delivery, which is correct, and there is no need to contact us again. ★2. For customers who need to use logistics for shipping, please contact us after placing the order to change the shipping fee to 0. All logistics shipping fees are payable upon delivery, and the buyer will pay the shipping fee upon receipt ★3. If you wish to use EMS or other courier services, please inform us via Wangwang first. Any disputes or losses arising due to failure to inform us will be borne by the buyer. ●Default courier: Huitong Express.If Huitong is not preferred, it can also be sent via the courier specified by the customer.Home delivery.。 ●Default logistics: Jiaji, Jiayi, Debang Logistics. If the partner logistics is unavailable, we will use regular logistics for transit, which will be much slower.Without further notice ●For customers who need to specify a logistics service, please discuss the details via Wangwang. ●Our company normally ships goods every 1-2 days. If it's urgent, please inform customer service in advance. Shipping costs are calculated by volume and are payable upon delivery. Customers who have specific requirements for the product should communicate with us directly via Wangwang to clarify their needs. If the product is not made according to the specified requirements, any resulting disputes or losses will be borne by the buyer Because many people are purchasing goods on Alibaba for the first time and are not familiar with the process, after some time of analysis and feedback from all staff, we have listed some solutions to common problems. Of course, there are still many shortcomings, and we welcome your suggestions! Your feedback will be valuable experience for our growth! 1: Regarding the minimum order quantity, do you support mixed orders? Is there any amount limit? How is the shipping cost calculated? All products can be purchased according to the minimum order quantity mentioned above, with no limit on the amount! Mixed orders are supported! Alipay transactions are supported! We have specified the weight of each product, and the shipping cost will be automatically calculated by the system when you place an order. There may be slight discrepancies, so please contact customer service promptly if you have any questions. 2: Are they all sent randomly when shipping? Can I choose the style? Regarding styles and colors, by default, mixed styles are shipped when fulfilling orders. If you have specific requests, you can note down the styles or colors (there is a field to note when placing an order, where you can write the item number and style, for example: Y1: black). We will try our best to fulfill your requests, but there may be some shortages. We hope you can understand.For large items, please leave a message with your remarks; for small items, they will be sent randomly.Colors and styles are sent randomly, but you can leave a note and we will try to match it as per your request. If a color or style is out of stock, we will send you a random one. Please understand! There is a space for notes when you place an order together. 3: Customers who need to track packages and view orders, please send their Alibaba account number to customer service for easy order tracking. The Alibaba account number is the login account located in the top left corner of the Alibaba page. 4: How long will it take to arrive? Delivery to Jiangsu, Zhejiang, and Shanghai usually takes 1-2 days, to Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin usually takes 2-3 days, and to other regions.. 3-5 days, 4-7 days for remote areas, and 3-7 days for logistics outside the province! 5: When will it be shipped? Regarding shipping: Couriers collect packages at 8 PM, and orders placed on the same day are generally shipped the day after tomorrow. This is because there are many orders to be processed first, and many customers need to reorder or change their addresses, so we will organize everything before shipping! We will arrange shipping as soon as possible! We hope for your understanding! Our partner courier company is Yunda. Please log in to the Yunda official website for inquiries. Regarding returns and exchanges due to quality issues 1. If you find any product quality issues within 15 days of receipt (based on the date of receipt on the shipping label), please contact customer service promptly.Requests past the deadline will not be accepted.The defective product must have its packaging intact (please bring your own packaging, do not paste or write directly on the original product box).If there are more than 5kg returns accumulated, the return shipping cost will be borne by our company.Please return the item using standard shipping, with the shipping cost borne by our company. Please refrain from using expensive logistics services such as Debang, Jiaji, or Tiandi Huayu. If any of these are used, the shipping cost will be borne by the sender. 2. Please communicate with the after-sales customer service before returning the item. Please cooperate by filling out the after-sales service form so that your return can be tracked and processed promptly. 3. We will try our best to accommodate the customer's specifications regarding product color or style, but we cannot guarantee 100% compliance.If the color or style does not match, returns or exchanges will not be accepted. 4. For goods damaged during transportation, we understand that it is very troublesome for customers to directly seek compensation from the logistics company, so our company will take full responsibility. However, this must be reported within 3 days of receiving the goods and the after-sales service form must be filled out and registered within those 3 days.If no claim of damage during transportation is made within 3 days of receiving the goods, it will be considered that the shipment was received in good condition. 5. In the case of sending products not sold by our store to our company, we reserve the right to not process the entire return or exchange and to have the shipping costs borne by the customer, with the goods being returned directly to the customer. 6. The following conditions do not qualify for returns or exchanges: The returned product's packaging is damaged or incomplete, and the product accessories or related documents are missing Unauthorized repair or modification; C was not used or stored according to normal methods; Products that have exceeded the after-sales service period. Seasonal products are not eligible for return after the expiration date (e.g., summer fans, winter heating pads). 7. After-sales service is the most basic service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service requires the cooperation of customers. Please carefully read the above instructions before returning or exchanging goods and try to follow the company's regulations as much as possible to avoid affecting your after-sales service. 8. Regarding the handling of damaged or quality-affected products, if the weight does not meet 5kg, if the customer wishes to return the product, the shipping cost is at the customer's own expense. If customers need to return or exchange goods, please contact our company's after-sales customer service first. Returns and exchanges can only be made after confirmation by the after-sales department. Regarding the return and exchange of unsellable goods 1. If there are any unsellable goods within 15 days of receipt (based on the date of receipt on the shipping label), our company will accept returns. Please contact our after-sales customer service before returning the goods, fill out the after-sales service form, and include a return details sheet with the returned goods for tracking and timely processing of your return. 2.Returned goods must be properly packaged (please bring your own packaging and do not directly paste or write on the original product box) Ensure that the packaging is unopened, unused, and does not affect secondary sales (otherwise, returns and exchanges will not be accepted). 3.We will try our best to accommodate the customer's specifications regarding product color or style, but we cannot guarantee 100% fulfillment.If the color or style does not match, we will not bear the shipping cost. 4.Due to the extended return and exchange period we offer, we do not accept returns or exchanges for products that have been discontinued from our inventory. 5. For returns without quality issues, our company will refund 20% off in full.If our company receives goods with severe damage, we will provide product images to the customer and, based on the usability of the received product, the after-sales service will negotiate a resolution with you.The payment will be refunded to your Alipay account or credited to your prepaid account. Due to the issue of shipping cost differences in the Hong Kong, Macao, and Taiwan regions, customers who need to return or exchange goods are asked to contact our company's after-sales customer service first for mutual negotiation and resolution. About logistics For deliveries to other provinces, logistics services are usually used. Yiwu's logistics connects directly to the entire country, and can reach most cities at the municipal level and above. County-level cities require transit.Once the goods arrive, the logistics company will call you, and you will need to pick up the goods yourself.Here, we would like to make a special note.The services of logistics companies in Yiwu are of varying quality. I hope everyone can contact a logistics company themselves before placing an order. You can either find one yourself or call 114 to inquire about logistics points from Yiwu to your local area and find the one closest to you.Then tell us the logistics phone number in Yiwu, and we will help you deliver it to your designated service point. Distribution methods and rates: ①Car transportation: Yiwu has well-developed logistics networks, with shipping departments covering all parts of the country. The cost is generally 0.5 yuan per kilogram by weight, or 80-120 yuan per cubic meter by volume, with the exact cost depending on the distance. For small items, the shipping cost for products with a value of 800 yuan is generally around 15-30 yuan. For remote areas or areas requiring transit, the shipping cost is 40-50 yuan per item. After the goods are dispatched and arrive, the shipping department will call the customer to notify them to pick up the goods at the designated shipping point.