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for size Please choose the size based on foot length (from heel to toe)! Different countries have different material standards. Therefore, our US size may differ from your size. Please measure the foot length first and then choose the appropriate size. The size outside the shoes is Chinese size, not European size. About Chromatic Aberratti Due to differences in the surrounding mitochondria, there may be slight color differences between the image and the actual product. About smell The new shoes that have just left the factory may smell like glue, but this is not a quality issue. I hope it can be understood. After being placed in a well ventilated area for a period of time, the odor will disappear Tips Color differences may be caused by different mitochondria, lighting, and other factors. Please understand. Notice Usually, there is no shoe box for an order, just one pair of shoes. But if you need a box, please contact us to increase the price. Refund and Return If there are any issues with the order, please contact our customer service first. We will do our best. All projects must be returned in their original form, otherwise we will refuse the refund. All expenses incurred by the buyer during the return process are refundable. FEEDBACK If you are satisfied with your order, please leave us all 5 stars (including the items mentioned). Communication and transportation speed. If you think we can do better, please contact our customer service department first. We will give you a satisfactory answer. Shopping Note For color: Pictures are for reference only. Due to photography limitations and inevitable differences in display Settings, the colors shown in photos may not correspond 100% to the colors of the product. For shipping: We will send you the product you purchased as soon as possible after you place your order. Please confirm that your shipping address is correct. Holidays may cause delays, please understand. For size: Due to the manual measurement of product dimensions, there may be a deviation of about two to threecentimeters. Please understand. For feeback: Your satisfactory shopping experience and positive feedback are very important to us. If you are satisfied with our products and services, please give us a positive feedback. We would be very grateful and honored. If you have any questions about the product, please contact us and we will answer your questions. Customer Service: Please feel free to contact us if you need any help by online chatting(instant messages) or Email, we will reply as soon as we read it.If you have any dissatisfaction with our products or services,please fell free to contact us before you leave negative feedback.We will do our best to provide you with satisfactory service. Shippment: We will contact the logistics as soon as we receive the payment is confirmed by DHgateto send it out.The delivery depends on the carrier after packages shipped out, plus it is international transport, the delivery may delay, hope you can understand and wait patiently. Thanks in advance. You can track your package on 17track. If you can"t find any tracking info on it please contact us. Feedback: We would greatly appreciate it if you could confirm receipt of the goods after confirming their accuracy. Your feedback is very important to us, and we sincerely hope that you can have a satisfactory shopping experience. If you have any negative feedback, please contact us first and we will resolve it as soon as possible. QA Q:What can I do if I want to modify the address? A:After the goods are shipped, it is impossible to change the address. Please confirm that the address is correct before placing an order. If it has not been shipped yet, you can contact customer service to make modifications for you. Q:What can I do if I receive wrong/broken product(s) or empty package(s)? A:Please contact usfirst,we will check and pack carefully, but if those situation happen, please contact us first instead of arising the dispute, we will try our best to solve for you. Q:I can`t track my package, what`s going on? A:The tracking information will be updated tow to fivedays later after shipped. If you still can"t track it, please contact us ,we will check for you. Q:I want to cancel the order, how should I handle it? A:If you have any questions about the product and want to cancel it, please make sure to choose the reason "buyer does not want it" or "worry about customs clearance" to apply for a refund (do not choose other reasons).The system will automatically process the refund for you, so that the funds can be returned to your account as soon as possible.