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Buyer's Note: If you purchase any product from our company and encounter quality issues or shortages, please contact us promptly. We will resolve the issue as quickly as possible and provide you with a satisfactory response 1. If you find any products with functional failures or quality issues within 7 days of receipt (based on the date of receipt of the waybill), please contact us promptly; late claims will not be accepted, and false reports will not be tolerated once verified 2. Considering that customers cannot check every product one by one upon receipt, we allow for exchanges or returns within 7 days of receiving the goods if any quality issues are found. 3. We will try our best to meet the customer's specification regarding product color or style, but we may not be able to satisfy them 100%. If the color and style do not match, we will not process returns or exchanges (customers can indicate that they cannot fulfill the order requirements for out-of-stock items) 4. If the buyer cites dissatisfaction or difficulty in selling as reasons, but the product actually has no quality issues, we will not provide a refund or exchange 5. Regardless of whether the outer packaging box is damaged or not, customers need to open and inspect the package upon receipt. If any product is damaged due to transportation issues, please ask the relevant shipping company to issue a stamped certificate and provide it to us so that we can assist the customer with a claim; if the goods are damaged or lost due to logistics, we will not be responsible for any related liability 6. All customers please ensure that the product packaging is intact and that all accessories or related materials are complete. If there are quality issues with the product itself, we will provide an exchange within the specified time frame. (The shipping cost for the exchange will be borne by the customer; it is recommended to make up for it in the next order.) 7. If the returned product packaging is incomplete, accessories or related materials are missing; unauthorized repairs or modifications have been made; it has not been used or stored according to normal methods; it has exceeded the product warranty period; or if the returned product has false labels attached, we will not be responsible for returns or exchanges 8. When customers find product quality issues and return items, please use standard courier to send them back to our company. The shipping cost will be paid by the customer initially. After receiving the goods, the company will reimburse the shipping cost and the actual cost of the product according to the courier list. If customers return items directly without communicating with customer service, we will not accept it; thank you for your cooperation, communication starts from the heart!