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【Warm Reminder】 Missing items (insufficient quantity upon receipt, not marked as not shipped): 1. For goods under 300 yuan, please verify the quantity with the shipping company personnel upon receipt. If there are any missing items, please have the shipping company personnel sign for confirmation. We will seek compensation from the shipping company and compensate you for the missing parts. 2For goods over 300 yuan, please inform us of any missing quantities within 24 hours after signing for them. We will cooperate with you to verify the quantities and do our best to help resolve any issues. If you do not count within 24 hours or do not promptly inform us of the missing quantity, it will be considered as the correct quantity. Also, due to the large daily shipment volume, each item may be sold out at any time. If there is insufficient stock causing less shipment, we will refund you or include it in your next order without sending a separate replacement. PackagingDamage: We are obligated to make every effort to assist customers in resolving this issue. Please make sure to check the quantity and appearance of the goods with the courier (this is your right). If the quantity is incorrect or the appearance is damaged, please ask the courier to sign for confirmation. Problem 1: The delivery person refuses to open and check together Solution: After signing for the package, please check it thoroughly before returning it to the courier Problem 2: The courier refuses to sign for confirming the missing quantity Product quality:All products shipped will undergo multiple inspections during production, after production, and before dispatch. Only those that fully meet standards will be shipped. However, wholesale is not retail, so if there are any issues, please contact our company as soon as possible. Regarding returns and exchanges:Return Conditions--Product quality issues causing the product to lack its intended functionality or not meet normal standards, if the product has not been used and does not affect secondary sales, you can request an exchange for a product of equal value. Requests for exchanges or returns should be made within 24 hours from the time of signing for receipt, and items must be returned within 24 hours from the time of request. The time is based on the buyer's shipping logistics tracking number/scanned courier receipt. If the deadline is exceeded, the company reserves the right not to process returns or exchanges. For reasons such as poor sales or not meeting expectations, we will not provide returns or exchanges for non-product quality issues. Picture and actual product:Product images can more accurately reflect the actual product itself, but due to factors like lighting and photography skills, there may be slight differences between the images and the actual item. Due to market changes and other factors, the factory may adjust product and packaging colors, packaging methods, etc. Please refer to the actual situation Other:Our cooperative courier is Zhongtong Express; if it doesn't arrive, please let us know. Transportation is completed by third-party logistics/courier companies and is beyond our control. The transportation time is influenced by many factors such as weather, vehicle arrangement, and traffic conditions. The estimated transportation time we provide to you is for reference only. If you have any questions, please contact our company promptly, and we will provide you with a satisfactory response! About Us: Company Name: Yiwu Rui'ao Wholesale Mall